SysOps Admin
Certified Windows Support Specialist and Linux System Administrator. Working with PowerShell and BASH scripting.
Cloud Engineer
Certified Cloud Professional, Systems Analysis and Site Reliability.
Web Developer
Two decades of experience with HTML and CSS, recently adding the Bootstrap framework and now building on JavaScript and NodeJS.
robert.rodgers@acloudengineer.com
Employment History
- Implement and operate Overstock's Private Cloud platforms
- Develop and integrate with software for using, orchestrating, and operating the Overstock Private Cloud
- Maintain system availability and capacity at acceptable levels
- Understand the many components that make up the Overstock Private Cloud including: compute, network, storage, databases, orchestration, metering and more
- Assist in the evaluation and recommendation of cloud-related software, components, and technologies - Integrate Overstock's systems with other private and public clouds
- Assist as needed in the operational support Overstock's production web site
- Assist in the support and training of operational teams who use and who support others in using the Overstock Private Cloud
- Monitor the various systems of the company website to identify possible issues and react to system alerts.
- Used New Relic and New Relic Insights to identify real time issues
- resolved issues using various tools such as automated slack bot APIs, Rundeck and logging directly into the AWS console
- Managed communication with various teams through pager duty, ensuring teams, and stacks were properly updated to maintain quick notification.
- Contributed to internal tools, using Python and BASH scripting.
- Troubleshooting load and performance issues with a shared, cloud, reseller and vps environments.
- Rectifying issues with internal software that affected account migrations.
- Using rescue environments to rectify with file system or issues with bootloader.
- Technologies including but not limited to, Apache, Nginx, Exim, MySQL, cpanel and whm.
- Responsibilities also included suspending abusive accounts, finding common trends to accurately report issues to system administrators for quicker resolution.
TL;DR
A Husband and Father
An Admin and Engineer
CompTIA Certified
LPI Certified
AWS Certified
About
Hello and welcome. My name is Robert. I am husband and father of two young men. I have been in the technical field for over 20 years, starting with working towards/achieving my CompTIA A+ Certification in 1999. Since that time I have worked several local and global companies.
Technician for a local computer shop in King City, California doing computer troubleshooting and repair work for the community of King City and surrounding areas.
A Resolution Specialist supporting Dell XPS, Dimension and Inspiron computers, ensuring customer systems were properly troubleshot and qualifying parts were replaced as needed.
Worked for a remote support company called iTok (now Bask) supporting a variety of customer hardware and software issues, periodic cleanup malware and temporary files and maintenence services.
Junior System Admin for Bluehost, resolving issues with Linux, cPanel and other web services for shared, reseller and VPS/Dedicated server clients.
Ancestry Network Operations Center, monitoring the Website services, coordinating outage resolution, documenting issues, managing cloud services.
Overstock supporting private and public cloud systems running OpenStack, AWS and GCP and managing systems running Kubernetes Clusters.
Current Project(s)
Currently built on the latest version of Wordpress
Mission: To provide resources for users to find a learning path to help them reach their Information Technology career goals.
Learn about the industry certifications around several sub fields from system administration to cloud engineering.
Currently a slack is being built to support a community.